No one would argue that today is the golden age of eCommerce. And although these types of businesses are definitely booming, that doesn’t mean that they don’t face challenges.
But there are no impossible tasks if you arm yourself with the right knowledge! The following Top 4 tips will help you handle fragile items during shipping for both domestic and international deliveries. When it comes to operating an eCommerce business, shipping fragile items requires special attention to ensure that products reach customers in pristine condition. Fragile items can include glassware, electronics, ceramics, artwork, and other delicate objects that are prone to damage during transportation. To effectively handle fragile item shipping and maintain customer satisfaction, here are four crucial tips to follow:
Select proper external packaging.
Packaging is crucial when shipping fragile items. There are many choices for external packaging, from bubble mailers to cardboard boxes. But since you’re dealing with fragile items, shipping boxes will be your best option.
Boxes have many advantages for sending fragile goods. They have enough space for placing the item and the cushioning materials. And they adjust well with other parcels during transportation, which reduces the risk of breakage.
Add enough padding materials.
You’ll need to invest in padding materials, too. There’s a truly great selection of cushioning materials you can use, so carefully consider which fits your goods the best.
Internal packaging materials serve several functions. They’re used for cushioning and protecting items and for filling voids. Some of them, such as bubble wrap, are suitable for all the purposes mentioned, while others, such as air bags, are only good for filling in the empty space.
Since the functions of some padding materials overlap, there’s no need to get all of them. You can simply choose one or two that you find most suitable. It’s not advised to economize in this regard.
Proper Packaging Materials:
The foundation of safe, fragile item shipping lies in using appropriate packaging materials. Opt for high quality materials designed specifically for cushioning and protection. Bubble wrap, foam inserts, packing peanuts, air pillows, corrugated cardboard, and reinforced boxes are all valuable tools for preventing damage. Choose materials that offer shock absorption and create a buffer around the fragile item to mitigate the impact of bumps and jostling during transit.
Secure Inner Packaging:
Within the outer packaging, it's crucial to provide secure inner packaging to safeguard the fragile item. Begin by wrapping the item itself with a layer of cushioning material, such as bubble wrap or foam. Make sure to envelop all sides, corners, and edges. For items with multiple components or delicate parts, individually wrapping each piece helps prevent contact and potential breakage. By ensuring a snug fit and minimizing movement within the packaging, you reduce the risk of damage.
Custom Fit Packaging:
Custom fit packaging solutions can significantly enhance the safety of fragile item shipping. Consider investing in packaging that is tailored to match the exact dimensions of your products. Custom inserts, dividers, and foam molds can be designed to hold items securely in place, preventing shifting or impact-related damage. This specialized packaging approach minimizes the chances of breakage and enhances the overall unboxing experience for your customers.
Clear Handling Instructions:
Communication with shipping carriers and handlers is vital to ensuring proper treatment of fragile items. Use clear and prominent labeling on the packaging, such as "Fragile" or "Handle with Care." Place these labels on multiple sides of the box to ensure visibility. Additionally, include written instructions inside the package that guide handlers on how to best handle the contents. Indicate which side should face up and offer any specific precautions necessary for the safe transportation of the fragile item.

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